Calculate Your Hidden Savings
SaaS Service Credit Calculator
Discover how much you should be recovering in service credits from SLA violations, downtime, and unmet contractual obligations across your SaaS stack.
Calculate Your Potential Savings
Enter your annual SaaS spend to see your projected service credit recovery
Common SLA Violations
Real scenarios where service credits should be recovered
99.9% Uptime Violation
When your SaaS provider fails to meet their 99.9% uptime guarantee, you're entitled to service credits typically worth 10-25% of monthly fees.
Support Response Delays
Missed support ticket response times (4-hour, 24-hour SLAs) often trigger 5-15% credit entitlements.
Performance Degradation
API response times exceeding contracted thresholds can qualify for service credits worth 10-20% of affected service costs.
Important: The exact amount varies based on your specific SaaS vendors and the negotiated contractual service levels in your agreements. Bofxe automatically monitors and recovers these credits for you.
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